Welcome to the NS Design & Development website (nsdizajn.in.rs/eng).
Your privacy is very important to us, and we are committed to collecting, storing, and protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

What data do we collect?
On our website, we may collect the following data:

• Data you voluntarily provide when filling out a contact form or scheduling consultations (name, email, phone)

• Information collected through cookies and other tracking technologies, which we use for analytics and to improve user experience

• Data collected by the AI chatbot (Chatbase) during interactions with users, including text messages and technical data such as IP address

How do we use your data?
We use your data for the purposes of:

• Communicating with you regarding services and inquiries

• Improving our services and website

• Personalizing content and marketing activities

• Enabling the functionality of the chatbot and other services

Cookies and tracking
Our website uses cookies to provide better functionality and analytics. The chatbot service also uses cookies and collects certain data in accordance with its privacy policy.

Who do we share your data with?
Your data is not shared with third parties except in the following cases:

• With service providers who assist us in operating the website and chatbot platform (e.g., Chatbase)

• When required by legal obligations

Your rights
Under the GDPR, you have the right to:

• Request access to, correction, or deletion of your data

• Restrict or object to the processing of your data

• File a complaint with the competent supervisory authority

To exercise your rights, contact us via email: nsdizajndev@gmail.com

Data security
We take technical and organizational measures to protect your data from unauthorized access, alteration, or loss.

Changes to the privacy policy
We reserve the right to update this privacy policy periodically. Any changes will be published on this page.