{"id":51096,"date":"2026-07-01T23:27:42","date_gmt":"2026-07-01T23:27:42","guid":{"rendered":"https:\/\/nsdizajn.in.rs\/irobot\/?page_id=51096"},"modified":"2026-07-02T08:36:45","modified_gmt":"2026-07-02T08:36:45","slug":"uslovi-koriscenja","status":"publish","type":"page","link":"https:\/\/nsdizajn.in.rs\/irobot\/uslovi-koriscenja\/","title":{"rendered":"Uslovi kori\u0161\u0107enja"},"content":{"rendered":"\t\t
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Osnovni podaci o firmi<\/h4>

Tilt Robotics doo – <\/strong>Trgovina na veliko i malo elektri\u010dnim aparatima za doma\u0107instvo.<\/p>

Zvani\u010dni zastupnik za:<\/strong> Bagat, Stadler Form, Silk’n i iRobot<\/p>

Adresa:<\/strong> 11.aprila br.08, 11070 Beograd, Srbija<\/p>

PIB:<\/strong> 110665740<\/p>

MB:<\/strong> 21373672<\/p>

Web sajt:<\/strong> www.tilt.rs<\/a><\/p>

Telefon:<\/strong> +381 (0) 11 411 8000<\/p>

E-po\u0161ta:<\/strong> info@tilt.rs<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n

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Izjava o konverziji<\/h3>

Sva pla\u0107anja bi\u0107e izvr\u0161ena u lokalnoj valuti Republike Srbije \u2013 dinar (RSD). Za informativni prikaz cena u drugim valutama koristi se srednji kurs Narodne banke Srbije. Iznos za koji \u0107e biti zadu\u017eena Va\u0161a platna kartica bi\u0107e izra\u017een u Va\u0161oj lokalnoj valuti kroz konverziju istu po kursu koji koriste karti\u010darske organizacije, a koji nama u trenutku transakcije ne mo\u017ee biti poznat. Kao rezultat ove konverzije postoji mogu\u0107nost neznatne razlike od originalne cene navedene na na\u0161em sajtu.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n

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Korisni\u010dka podr\u0161ka<\/h3>

Telefon:<\/strong> +381 (0) 60 39 39 364<\/p>

E-po\u0161ta:<\/strong> info@tilt.rs<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n

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Politika reklamacija<\/h3>

U slu\u010daju da proizvod koji ste dobili ima fabri\u010dki nedostatak ili nije u skladu sa porud\u017ebinom, imate pravo na reklamaciju u skladu sa va\u017ee\u0107im Zakonom o za\u0161titi potro\u0161a\u010da.<\/p>

Reklamaciju mo\u017eete prijaviti u roku od 14 dana od prijema proizvoda, putem e-maila ili kontakt forme na sajtu. Molimo vas da u prijavi navedete broj porud\u017ebine i opis problema, po mogu\u0107stvu uz fotografije proizvoda.<\/p>

Nakon prijema reklamacije, kontaktira\u0107emo vas u najkra\u0107em mogu\u0107em roku kako bismo ponudili zamenu proizvoda, popravku ili povra\u0107aj sredstava, u zavisnosti od slu\u010daja.<\/p>

Proizvod mora biti vra\u0107en u originalnom stanju, osim u slu\u010daju kada se reklamacija odnosi na fabri\u010dku gre\u0161ku.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n

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Za\u0161tita privatnosti korisnika<\/h3>

U ime Tilt Robotics doo obavezujemo se da \u0107emo \u010duvati privatnost svih na\u0161ih kupaca. Prikupljamo samo neophodne, osnovne podatke o kupcima\/ korisnicima i podatke neophodne za poslovanje i informisanje korisnika u skladu sa dobrim poslovnim obi\u010dajima i u cilju pru\u017eanja kvalitetne usluge. Dajemo kupcima mogu\u0107nost izbora uklju\u010duju\u0107i mogu\u0107nost odluke da li \u017eele ili ne da se izbri\u0161u sa mailing lista koje se koriste za marketin\u0161ke kampanje. Svi podaci o korisnicima\/kupcima se strogo \u010duvaju i dostupni su samo zaposlenima kojima su ti podaci nu\u017eni za obavljanje posla. Svi zaposleni u Tilt Robotics doo (i poslovni partneri) odgovorni su za po\u0161tovanje na\u010dela za\u0161tite privatnosti.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n

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Za\u0161tita poverljivih podataka o transakciji<\/h3>

Prilikom uno\u0161enja podataka o platnoj kartici, poverljive informacija se prenose putem javne mre\u017ee u za\u0161ti\u0107enoj (kriptovanoj) formi upotrebom SSL protokola i PKI sistema, kao trenutno najsavremenije kriptografske tehnologije. Sigurnost podataka prilikom kupovine, garantuje procesor platnih kartica, Banca Intesa ad Beograd, pa se tako kompletni proces naplate obavlja na stranicama banke. Niti jednog trenutka podaci o platnoj kartici nisu dostupni na\u0161em sistemu.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n

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Povra\u0107aj sredstava<\/h3>

U slu\u010daju vra\u0107anja robe i povra\u0107aja sredstava kupcu koji je prethodno platio nekom od platnih kartica, delimi\u010dno ili u celosti, a bez obzira na razlog vra\u0107anja, Tilt Robotics doo je u obavezi da povra\u0107aj vr\u0161i isklju\u010divo preko VISA, Master, Maestro, Amex i Dina (upisati samo brend kartice koji se prihvata) metoda pla\u0107anja, \u0161to zna\u010di da \u0107e banka na zahtev prodavca obaviti povra\u0107aj sredstava na ra\u010dun korisnika kartice.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

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